よくある質問
最終更新: 2026-09-26
Is borosilicate glass body-safe?
Yes. Medical-grade borosilicate glass is non-porous, hypoallergenic, free of BPA and phthalates, and can be sterilized completely. It is the gold-standard glass for intimate products.
Can I warm or cool a glass toy?
Borosilicate conducts and holds temperature beautifully. Soak it in comfortably warm or cool water for a few minutes, always testing on your inner wrist first. Never boil, microwave, freeze or shock it with sudden temperature changes.
What if my glass toy breaks?
Borosilicate is strong, but no glass is unbreakable. Inspect before every use; if you find a chip, crack or rough edge, retire the piece immediately and do not attempt to glue it. Defects in craftsmanship are covered by the 3-year warranty.
Which lubricants can I use?
Any — water-based, silicone, hybrid and oil-based lubricants are all safe on borosilicate glass (unlike silicone toys). Clean all residue off after use.
How private is shipping and billing?
Fully discreet: plain packaging, a neutral sender name and a neutral billing descriptor. See our Shipping Information for details.
Do I have to be 18 or 21?
You must be at least 18 to order, and at least 21 in regions where local law requires it. By ordering you confirm you meet the legal age in your location.